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FAQ

Bananas on the Beach

Useful Information

You have questions. We may have answers ready to go for you. Take a look at the Frequently Asked Questions below to see if we’ve already addressed your concern.

General Information

What are the check-in and check-out times?

Check-in at Bananas on the Beach begins at 3:00 pm. Check-out is at 11:00 am. Early arrival or late departure can be arranged with reservations in advance, based on availability.

Do you offer early check-in or late check-out? Is there a fee?

Bananas on the Beach offers early check-in and late check-out when available. There is no additional fee, but requests must be made with the reservations team in advance.

What is the hotel’s cancellation policy?

Bananas on the Beach has two seasonal cancellation policies.


January 3 to December 20:
A deposit equal to two nights plus tax is required at booking. The remaining balance is due 30 days before arrival. Cancellations made 15 or more days before arrival receive a full refund. Cancellations within 14 days receive a 50% refund. No refunds are issued for cancellations made within 2 days of arrival, or for no-shows, late arrivals, or early departures.


December 21 to January 2:
A three-night minimum stay is required. A deposit equal to two nights plus tax is due at booking, with the balance due 30 days before arrival. Cancellations made 30 or more days before arrival receive a full refund. No refunds are issued for cancellations made 29 days or fewer before arrival, or for no-shows, late arrivals, or early departures. Approved modifications incur a $30 USD fee.


Travel insurance is strongly recommended for all reservations.

Is the front desk staffed 24 hours a day?


The front desk at Bananas on the Beach is staffed daily from 8:00 am to 5:00 pm. Guests arriving after hours should notify the reservations team in advance so late check-in can be arranged.

What is the minimum age to check in?

Guests must be at least 18 years old to check in at Bananas on the Beach.

Do you allow pets? What is your pet policy?

Pets are not permitted at Bananas on the Beach. The property does not provide pet-friendly rooms or amenities.

Are there pet amenities or designated pet areas?

Bananas on the Beach does not offer pet amenities or designated pet areas, as pets are not permitted on the property.

Parking & Transportation

Are there taxi or rideshare services nearby?

Taxis are available at San Pedro Airport and around town, but Bananas on the Beach notes that rideshare apps such as Uber or Lyft do not operate in Belize.

Does Bananas on the Beach offer parking?

Bananas on the Beach provides free parking for all registered guests on the property.

Do you offer valet parking?

Bananas on the Beach does not offer valet service. Guests park their own vehicles in the complimentary on-site lot.

Do you have EV charging stations?

Bananas on the Beach does not have electric vehicle charging stations on the property.

Is airport transportation or shuttle service available?

Bananas on the Beach offers shuttle service to and from San Pedro Municipal Airport. The cost is $12.50 USD one way or $25 USD round trip for up to five people. Requests should be made through the reservations team in advance.

Rooms & Amenities

Do you offer housekeeping daily?

Housekeeping service is provided daily at Bananas on the Beach, with the option to request reduced service if preferred.

What types of rooms do you offer?

Bananas on the Beach offers a range of renovated accommodations, from studios to multi-bedroom suites. Options include:

  • Courtyard Studio: For up to 2 guests, with one king bed or two twin beds.
  • Courtyard Suite: One bedroom with a king bed and sofa bed, suitable for 2 adults and 1 child.
  • Oceanfront Suite: One bedroom with a king bed and sofa bed, with space for 2 adults and 1 child.
  • Oceanfront Deluxe Suite: One bedroom with a king bed and sofa bed, designed for 2 adults and 1 child.
Are there accessible rooms available?

Bananas on the Beach provides accessible room access with elevators and ramps. Please note that bathrooms are not equipped with roll-in showers or full accessibility features.

Are the rooms pet-friendly?

Bananas on the Beach does not allow pets in any of its accommodations.

Do rooms include a mini fridge, microwave, or coffee maker?

All accommodations at Bananas on the Beach include a mini fridge, microwave, and coffee maker.

Is there complimentary Wi-Fi in the rooms and public areas?

Complimentary Wi-Fi is available throughout Bananas on the Beach, including all rooms and public areas.

Do the rooms have air conditioning or heating?

All rooms at Bananas on the Beach are equipped with air conditioning. Heating is not needed in Belize’s tropical climate.

Are cribs or rollaway beds available?

Bananas on the Beach provides Pack and Play cribs upon request. Rollaway beds are not available, but many suites include pull-out sofas. An additional charge of $30 USD plus tax applies per night for guests age 13 and older.

Dining

Is there an on-site restaurant or bar?

Bananas on the Beach features two on-site dining options: Monkey Joe’s Pool Bar and Gonzalo’s and the Princess, a full-service restaurant open for dinner.

Do you offer room service?

Room service is available at Bananas on the Beach, with orders delivered directly from the on-site restaurant and bar.

What are the restaurant and bar hours at Bananas on the Beach?

Gonzalo’s and the Princess is open for dinner service daily. Monkey Joe’s Pool Bar serves drinks and light bites throughout the day. Room service is also available during restaurant operating hours.

Is breakfast included? If not, is it available for purchase?

Breakfast is not included in the room rate at Bananas on the Beach, but it is available for purchase as an add-on or during your stay.

Are there any nearby restaurants you recommend?

Bananas on the Beach recommends nearby dining such as Seasalt Restaurant, Frenchy’s, and The Baker. Guests can also enjoy Gonzalo’s and the Princess, located on-site.

Leisure & Activities

Does Bananas on the Beach have a pool, and is it heated or outdoor?

Bananas on the Beach has two outdoor swimming pools. Both are non-heated and available year-round.

Is there a fitness center or gym on-site?

Bananas on the Beach does not have a fitness center or gym on the property.

Are there any activities or entertainment options at the hotel?

Bananas on the Beach offers golf cart rentals, concierge assistance for booking excursions, and on-site spa services.

Do you offer spa services?

Bananas on the Beach offers a spa with a range of treatments and services available to guests.

Are there any family-friendly activities nearby?

Family-friendly activities near Bananas on the Beach include snorkeling, sailing, jet skiing, and parasailing, all easily arranged through the concierge team.

Business & Events

Do you offer meeting or event spaces?

Bananas on the Beach offers a meeting space that can be reserved for small gatherings and events.

Is there a business center available for guest use?

Bananas on the Beach does not have a business center available for guest use.

Do you offer free printing or workspace options?

Bananas on the Beach offers complimentary printing at the front desk. Dedicated coworking or office space is not available on the property.

Location & Nearby Attractions

What are the closest attractions or points of interest?

Bananas on the Beach is close to the Belize Barrier Reef, San Pedro Town, and many local dive shops. Guests will also find Yolo’s Tours nearby for island excursions.

Is the hotel near public transportation?

Bananas on the Beach is not served by public transportation, as San Pedro does not have a public transit system.

How far is Bananas on the Beach from the airport, downtown San Pedro landmarks, and the beach?

Bananas on the Beach is located directly on the beach, about a 10-minute drive from the center of San Pedro Town and San Pedro Municipal Airport. Many local shops, restaurants, and dive operators are also close by.

Safety & Policies

Are there any additional resort or facility fees?

Bananas on the Beach does not charge any additional resort or facility fees.

What safety measures or security features does the hotel have?

Bananas on the Beach provides 24/7 security personnel on the property for guest safety.

Do you have a smoking policy?

Bananas on the Beach is a smoke-free property, and smoking is not permitted in guest rooms or public areas.

Additional Guest Services

Can I ship packages to the hotel?

Bananas on the Beach does not recommend shipping packages to the hotel.

Do you offer laundry or dry cleaning services?

Bananas on the Beach does not provide laundry or dry cleaning services.

Do you offer luggage storage?

Bananas on the Beach offers luggage storage for guests before check-in or after check-out.

Is there a concierge or guest services desk?

Bananas on the Beach provides concierge and guest services daily from 8:00 am to 5:00 pm.